Firstly don’t panic ! Most cracks in your walls are normal. They are caused when your building “dries out” .. this can be up to 2 – 5 years after your building has been completed. But occasionally you might run across an abnormal crack.

We prefer to give you fair advice …. even if it means you don’t instruct us …

crack in wall

Cracks in Walls – Your Buildings Insurer

Before we take this further, have you made contact with your buildings insurer?  Buildings insurers will often carry out a basic assessment free, only charging the excess if the defect is agreed to be structural and covered by the policy.

Sometimes customers wish to ascertain the problem for themselves, before contacting the insurer, in which case we can help.  This is because of concerns about false alarms being logged against the property and maybe influencing future premiums.

Sometimes customers are asked by their insurer to find a local engineer to undertake an initial assessment, in which case we can help.  We have done this before, leading to successful claims.

How We Help You – Need A Second Opinion ?

Sometimes customers want a second opinion because they are not happy with the assessment made by their insurer.  We have worked in this way before, overturning the initial decision of the insurer and assisting with pursuit of successful claims, including recovery of the fees you pay to us.

Whichever way you wish to proceed, hopefully we can help you.

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A Very High Standard

“I would like to say how pleased and impressed I have been, with Leigh-Ann, for the promptness and courtesy of her communications.

I am also very pleased and impressed with Oliver, for his professionalism, diligence, meticulous attention to detail and care.  Not to mention his courtesy, friendly manner and willingness to discuss the problems I have with my wall. 

You were very thorough with the whole survey, particularly with regard to finding cracks (through a barrier of dense growth) that I had not seen. These were also the worst cracks. 

You produced a very good survey report – my expectations were well exceeded!

I would not hesitate to recommend Michael Aubrey Partnership to friends and family”

Phillip Byrne, Lower Earley